Frequently Asked Questions

Find below, the Frequently Asked Questions that we receive to the Support by Emails or Phone calls. You will find answers about our KYC Compliance, Swiss Laws and Regulations (FINMA). If the answers you are looking for is not listed below, please contact us.

KYC: Explained

If you’ve required financial services of any sort, you probably would have been asked to go through a KYC procedure. Your identity and personal particulars are verified by a financial institution, be it your local or international banks, traditional stock exchanges or others; cryptocurrency businesses are no exception. It is a necessary step to adhere to global compliance standards and governance as the crypto industry grows and matures.

The KYC process is required by the Swiss Financial Market Supervisory Authority (FINMA) for the supervision of the financial intermediaries referred to in article 2 para. 3 of the Swiss Federal Law on combating money laundering and terrorism financing (AMLA).

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Why should you go through KYC?

We’re raising limits for those who’ve completed the KYC verification.

TiBc is upping the ante for customers who wish to increase their limits. You can still buy or sell up to CHF 1'000.- (per month) without completing the KYC. However, you will be able to buy or sell up to CHF 15'000.- (per month) with only KYC L1 verification, and KYC L2 would be OTC, with no limits as long as the proof of funds are provided.

Please, contact our support team for more information!

We’re contributing to a safer trading environment for all.

Your account’s safety is of utmost importance, and we are committed to ensuring that all our users continue their trading activities with minimal risks. KYC compliance allows us to foster trust within our community of active users, while also dedicating ourselves to furthering best practices in the larger global cryptocurrency and financial landscape. We are also safeguarding our users and platform from malicious acts including, but not limited to, money laundering.

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Bitcoin Bitcoin CHF 25'408.98 Ethereum Ethereum CHF 1'780.85 Polkadot Polkadot CHF 4.9174 Litecoin Litecoin CHF 88.46