If you are a registered TiBc customer or a visitor to our Website, we act as the ‘data controller’ of your personnal data. This means we determine how and why your data are processed.
We do not share your data with anyone. We do not sell your data. Your data is securely stored in Switzerland.
We use your email address to send you a reply and we store your message only for later referral, in case you decide to contact us again. Your message and email address remain confidential unless you instruct otherwise.
The data protection law means that we can only use your data for certain reasons and where we have a legal basis to do so. Here are the reasons for which we process your data:
Here is what each of these "legal bases" means:
You have given clear consent for you to process your personal data for a specific purpose. You can change your mind at any time!
Processing your data is necessary for a contract/support you have with us, or because we have asked you to take specific steps before entering into that contract or for support reasons.
Our Website contains links to other websites, outside the control of TiBc, that we think you may find useful. If you click on these links, you will leave the TiBc Website and enter websites that may have privacy policies different than us. TiBc is not responsible for the privacy practices or the content of such websites.
Aside from the third party involved in the processing of your payment, or a TiBc authorized partner in your local area, we do not share your personally identifiable information with any other entities. In addition, we will not send you any communications that you do not explicitly request from us (i.e. the only way for you to receive our email newsletter is if you choose to subscribe through a form on the TiBc Website).
We have physical, electronic, and managerial procedures to make all data secure. For more information on our efforts to ensure your data is held in a secure manner, please contact us.
We will archive and stop actively using any personal identifiable information about you within 3 years from the last time you used TiBc services. We will delete your personal data from our archives no later than 10 years from the last time you used TiBc or as agreed with you in a separate contract.
Right to erasure is also known as Right to be Forgotten. TiBc and its applications and services will delete all customer information including emails and email communication upon a customer request. However some data may have to be preserved due to other law requirements specifically but not exclusively Anti Money Laundering law.
Customer has right to have inaccurate personal data rectified, or completed if it is incomplete upon a request.